For my Mum’s 60th Birthday her request was to stay in a Spa overnight. I wanted to make it special so spent time researching the net for somewhere not too far from London, not too modern (we love a bit of tradition) and with a mixed target market making it suitable for a Mother-Daughter retreat. Alexander House in East Grinstead seemed to fit the bill, so I booked us in for their Renew and Refresh Spa package. After returning, I am delighted with my choice.
On arrival at Alexander House Doormen greeted us and took our bags before we’d had the chance to shut the car door. We accepted the offer of a hotel tour, including details of its history, and were given the choice of their two best tables for the Festive Afternoon Tea which I had booked as a surprise for our arrival. We opted for a stunning table right next to an open fire.
The tea itself was very festive indeed with turkey and cranberry sandwiches, mulled wine jam and mince pies in the mix. Even without the well matched menu it’s hard not to feel festive with fireplaces, ceiling-high Christmas trees, wreaths and lights everywhere you turn. We opted for the Chrysler black tea which was perfectly strong for us. The reviews for the afternoon tea online were mixed, but personally I think it was fantastic so will be sure to add my own view to the abundance on Trip Advisor.
The friendly manager Kirsty was well aware it was a special occasion and went out of her way to give us the best weekend possible with complimentary champagne with our tea and an upgrade from the luxury room I had booked to a suite. We were so grateful and needless to say, with countryside views and enough room to throw a good party, it was one of the best rooms I have ever stayed in.
All in all a very successful stay and I will be sure to return next time I have an occasion special enough to justify spending the pennies! If you decide to visit, do speak to the hotel staff as well as the sales team before your stay. It makes a real difference speaking to those that are based in the hotel itself and dramatically improved my customer service experience.